FAQ
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Styling
Can I curl SLAYYY Hair with a curling iron?
Can I curl SLAYYY Hair with a curling iron?
No, you cannot curl SLAYYY Hair with a curling iron. It is a synthetic fiber and will melt with heat. However you can dip the hair with perm rods in hot water for a beautiful finish.
SLAYYY looks like less hair than other brands, is it less?
SLAYYY looks like less hair than other brands, is it less?
During our developmental stage, we compared the weight with other leading brands. The leading brands consisted of 2.7oz of hair, and SLAYYY is 3oz of hair delivering more hair per bundle.
How do I curl the ends of my SLAYYY hair?
How do I curl the ends of my SLAYYY hair?
After styling, add rollers or a curler set to the ends of your hair and dip it in hot water. Dry the ends and remove the roller set for fabulous curls.
Do you suggest that I oil my scalp while wearing SLAYYY?
Do you suggest that I oil my scalp while wearing SLAYYY?
We suggest you regularly oil your scalp while wearing SLAYYY. Although SLAYYY is a cleaner option for your scalp, textured hair still requires moisture, and oiling your
scalp regularly will avoid dryness and promote hair growth while wearing your protective style.
If my hair is thin, will SLAYYY slip out of the braid?
If my hair is thin, will SLAYYY slip out of the braid?
With over two years of testing, we have not received any complaints about the hair slipping. If your hair is very thin and begin to slip, we suggest using a braid gel or edge control while braiding, as this will help to grip your hair during installation.
How does SLAYYY respond to dipping?
How does SLAYYY respond to dipping?
SLAYYY sets beautifully in hot water, and you will notice that it does not absorb as much water as other brands, so it dries much faster and will not get heavier when dipped in water.
Will you offer other colors for SLAYYY?
Will you offer other colors for SLAYYY?
Yes, we are constantly looking to add new colors into our product offerings. Please send us an email to care@slayyyhair.com and let us know what colors you would like to see.
What is the Secret Slayyy Sauce?
What is the Secret Slayyy Sauce?
The SLAYYY Secret Sauce is our proprietary formula. Customers can feel assured that we only use natural ingredients to cleanse the Afrelle fiber.
Shipping
What if my package is lost or stolen?
What if my package is lost or stolen?
We are not responsible for lost or stolen packages once your items have left our warehouse. Please contact the shipping vendor for tracking and further instructions.
Do you ship internationally?
Do you ship internationally?
Yes, we are happy to ship orders internationally but shipping varies per country. Please send an email to care@slayyyhair.com with your inquiry.
Orders
Do you offer wholesale pricing?
Do you offer wholesale pricing?
We do offer wholesale accounts to dealers stocking brick-and-mortar locations. Wholesale orders are only available by the case. Please see the link at the bottom to complete a wholesale application.
Is there a minimum order?
Is there a minimum order?
No, there is no minimum order for ordering. However, there is a minimum order of $50 to qualify for free shipping.
Can my order be canceled?
Can my order be canceled?
Unfortunately, orders cannot be canceled once your order is placed.
Will you offer other colors for SLAYYY?
Will you offer other colors for SLAYYY?
Yes, we are constantly looking to add new colors into our product offerings. Please send us an email to care@slayyyhair.com and let us know what colors you would like to see?
Refunds and Exchanges
Do you accept refunds or exchanges?
Do you accept refunds or exchanges?
Your satisfaction is very important to us, and we hope that you embrace SLAYYY and love our synthetic hair. We understand that everyone might not love it as much as we do, but we cannot accept returns of any orders. However, we will accept exchanges of unused and unopened packs of SLAYYY.
You will be responsible for the shipping costs to return your order for exchange as well as the shipping cost to send your replacement order.
If your order is damaged upon receipt, we will replace your order free of charge. Please email a photo proof of your damaged order along with your order number to care@slayyyhair.com.
If your order is returned due to an invalid shipping address, you will be responsible for the cost of shipping your order a second time.