FAQ
Styling
CanI curl SLAYYY Hair with a curling iron?
No, you cannot curl SLAYYY Hair
with a curling iron. It is a synthetic fiber and will melt with
heat.
SLAYYY looks like less hair than other brands, is it less?
During our developmental stage, we
compared the weight with other leading brands. The leading brands
consisted of 2.7oz of hair, and SLAYYY is 3oz of hair delivering more
hair per bundle.
How do I curl the ends of my SLAYYY hair?
After styling, add rollers or a
curler set to the ends of your hair and dip it in hot water. Dry the
ends and remove the roller set for fabulous curls.
Do you suggest that I oil my scalp while wearing SLAYYY?
We suggest you regularly oil your
scalp while wearing SLAYYY. Although SLAYYY is a cleaner option for
your scalp, textured hair still requires moisture, and oiling your
scalp regularly will avoid dryness and promote hair growth while
wearing your protective style.
If my hair is thin, will SLAYYY slip out of the braid?
With over two years of testing, we
have not received any complaints about the hair slipping. If your
hair is very thin and begin to slip, we suggest using a braid gel or
edge control while braiding, as this will help to grip your hair
during installation.
How does SLAYYY respond to dipping?
SLAYYY sets beautifully in hot
water, and you will notice that it does not absorb as much water as
other brands, so it dries much faster and will not get heavier when
dipped in water.
Will you offer other colors for SLAYYY?
Yes, we are constantly looking to
add new colors into our product offerings. Please send us an email
to care@slayyyhair.com
and let us know what colors you would like to see.
What is the Secret Slayyy Sauce?
The SLAYYY Secret Sauce is our
proprietary formula. Customers can feel assured that we only use
natural ingredients to cleanse the Afrelle fiber. If we tell you, we
will have to kill you!
SHIPPING
What if my package is lost or stolen?
We are not responsible for lost or
stolen packages once your items have left our warehouse. Please
contact the shipping vendor for tracking and further instructions.
Do you ship internationally?
Yes, we are happy to ship orders
internationally but shipping varies per country. Please send an
email to care@slayyyhair.com
with your inquiry.
ORDERS
Do you offer wholesale pricing?
We do offer wholesale accounts to
dealers stocking brick-and-mortar locations. Wholesale orders are
only available by the case. Please see the link at the bottom to
complete a wholesale application.
Is there a minimum order?
No, there is no minimum order for
ordering. However, there is a minimum order of $50 to qualify for
free shipping.
Can my order be canceled?
Unfortunately, orders cannot be
canceled once your order is placed.
Will you offer other colors for SLAYYY?
Yes, we are constantly looking to
add new colors into our product offerings. Please send us an email
to care@slayyyhair.com
and let us know what colors you would like to see?
Refundsand Exchanges
Do you accept refunds or exchanges?
Your satisfaction is very
important to us, and we hope that you embrace SLAYYY and love our
synthetic hair. We understand that everyone might not love it as
much as we do, but we cannot accept returns of any orders. However,
we will accept exchanges of unused and unopened packs of SLAYYY.
You will be responsible for the shipping costs to return your order for
exchange as well as the shipping cost to send your replacement order.
If your order is damaged upon receipt, we will replace your order free
of charge. Please email a photo proof of your damaged order along
with your order number to care@slayyyhair.com.
If your order is returned due to an invalid shipping address, you will
be responsible for the cost of shipping your order a second time.